Hitessh Saini.

I'm

I started back in 2014 after completing my Post-Graduation in Insurance from Manipal Academy. I went on to work with HDFC, Squareyards and Policy Bazar. Here I gained the true insights of Insurance market. Working in this domain and meeting people in and out made me realized that they lack financial literacy. In my career till now I have seen people are completely unaware of how to claim insurance. Many of them do not even know “Insurance” in general.

Hitessh Saini

About

10 Years of Working Experience

How did it start?

I started back in 2014 after completing my Post-Graduation in Insurance from Manipal Academy. I went on to work with HDFC, Squareyards and Policy Bazar. Here I gained the true insights of Insurance market. Working in this domain and meeting people in and out made me realized that they lack financial literacy. In my career till now I have seen people are completely unaware of how to claim insurance. Many of them do not even know “Insurance” in general. And then My Start-up Story begins! (Add link to about page) I have always been fond of making people’s lives better by solving the true problems. Through my years of working with such brands I observed people really lack the true knowledge of Insurance. Surely they have taken Insurance but do not know its benefits and how to claim them.


The process to claim the insurance in India is very complex. There is long waiting hours and other barriers in the stages. This was a real problem faced by everyone. And I then found the perfect solution to this. And thus, I went on to fulfill my mission… My mission is to make India literate on Finance and Insurance and offer a smooth and secure claim process. With a vision to reach each and every part of India and Abroad I started my own Venture, The Bharat Claims. Want to know about my Insuretech start-up, The Bharat Claims


I founded Insuretech startup, The Bharat Claims in 2020. It is a claim consultancy, providing a smooth claim process and advisory for Insurance and Claims. The start-up aims to offer end to end advisory on the insurance and their claims. As I worked for 6 to 7 years with different brands I have realized Insurance is a very grey area. Many experts do not dare to open this side of the book. I also observed that people do not even have a mere knowledge of Insurance or their claims. The Bharat Claims is focusing on Indian population and making them aware on Indian Insurance. My aim is to reach world population and make everyone lives better by spreading awareness on Insurance and its importance. In The Bharat Claims also put a special focus on Hidden claims which are by default present in the Insurance but everyone is aware of. The Bharat Claims offers a seamless and hassle free claim settlements. We are working to build products which are simple and human friendly. To know about The Bharat Claims click here.

Facts

Happy Clients

Projects

Hours

Awards

My Life

During these difficult times of pandemic, the modern insurance claims process is increasingly complex. More variables and data are constantly coming into play and carriers must determine seamless settlements quicker than ever. Today, handling claims is mostly a manual process that relies on experiential team to enhance insured experiences. We "Bharat Claims" are here to impact the life of policyholders' since Inevitable Losses can’t be Left Unsettled!”

When I was in news

Founder

CEO Founder and CEO Bharat Claims.
Full-time Bharat Claims. Delhi, India.
  • Jan 2021 - Present · 1 yr 6 mos

INVESSTORS BAZAR

Founder & CEO

  • Oct 2020 - Jan 2021 · 4 mos Delhi, Delhi

Co founder & Chief Business Officer

  • Apr 2020 - Sep 2020 · 6 mos Delhi, India

Professional Experience

Square Yards

Business Development Manager

  • Nov 2019 - Feb 2020 · 4 mos

Policy Bazaar

Product Manager

  • Dec 2018 - Nov 2019 · 1 yr

HDFC Life

Business Development Manager
  • Jan 2015 - Oct 2018 · 3 yrs 10 mos

About Bharat Claims

10 Years of Working Experience

A single point solution for all insurance claims and mis-selling issues, ‘The Bharat Claims’ is a Delhi based claim advisory startup offering expert consultation about known and unknown insurances. The main objective is providing professional services to businesses and individuals, and giving assistance in times of claim settlement from the insurance company.

The process followed by The Bharat Claims is digital and easy to use through the various plans and strategies. With proclaimed services in government and private claim settlement, the team aims to get you the claim that is rightfully yours. Along with these defined services, they also aim to educate Indians about hidden insurances and their settlement terms. To rebuild customer trust in insurance, and thinking backwards towards customer experience, The Bharat Claims helps increase insurance penetration and consumer trust on this noble service to humankind.

The Problem Insurance is one of the noblest and most effective products we humans have innovated so far, where the loss of a few can be compensated by many. While insurances are designed to help people, due to the increasing population, throughout the world, it has become difficult for insurers to provide the same customer service through ages. As per data published by the regulator, the number of unpaid claims and mis-selling cases are increasing in India every year. Taking into consideration the Insuretech in India, the reason behind the loss of customer interest is the complicated claims process. Also, the COVID-19 pandemic showed how it becomes difficult for insurers to handle insurance claims and explaining the diversity of customers in a manageable manner. It is uneasy and exhausting due to multiple forms and formalities, complicated processes involved and low level of insurance education among certain insurance bearers. The insurance claim process is not only complicated but is too lengthy for a customer as well. There are a lot of forms that they need to fill and they have to wait too long to get a response from insurance companies. We see a lot of mis-selling cases, where people have been told something else and the policy says something else, and several unpaid claims that ultimately hampers the customer's financial health.


The Solution

In India, we have 24+ insurers, nearly 2000+ corporate agents and brokers and when we talk about claim consultancy companies you can count them on fingers. To increase the penetration of insurance in India and throughout the world, changing the thinking and working according to the customer base is the foremost step. Also, there is a need to increase consumer awareness regarding insurance where people can easily know what an insurance policy covers and what are the benefits and exclusions, particularly in the insurance policy. Also to increase the user experience, the insurance claim segment where people can easily submit their insurance claim and get benefited is to be accorded well. Simplification of insurance processes is another thing that needs to be done for a better customer experience and ultimately elevating the trust and penetration of insurances. Founded in January 2021, The Bharat Claims is independent claim advisory, dedicated to solving customers’ all insurance claim issues and mis-selling issues. With an eclectic team of operations executives, technical specialists and claim advisors, The Bharat Claims have helped in the fast and easy settlement of over 200 claims in the past.


The Services

From resolving insurer queries and identifying the right documents to step-by-step claim guidance, online claim preparation and filing, The Bharat Claims experts have the know-how and technological expertise to settle your claim easier and faster.

Book a Call

Testimonials

Himanshu Gulati

Insurtech | Claimtech | People Management | Operations

I've found Hitesh such a delightful person to have around. He is innovative, organised as well as helpful and is always open to ideas. A broad-minded CEO, who welcomes change and motivates to do better every day. His exceptional set of skills, ingenuity, and integrity made the *The Bharat Claims" project a dream. I am lucky to work for such personnel.

Carlos Miguel Vidal

Managing Partner The Insurance Elephant

Hitessh is a true visionary when it comes to the needs of consumers in the insurance industry. I have no doubt that what he is building with the help of his partners and team members at The Claims Consultants will be a game changer for consumers in the Indian Insurance market.

Temitope A.

CEO @ PAY-U

Hitessh is a well grounded colleague that's ready to learn and see things from other's perspective. We are jointly working on bringing solution to various daily problems face by people in underserved markets around the world by using insurance as a tool.

Kshitiz Mahajan

Co-Founder at Complete circle consultants private limited

Hitesh is a dynamic guy with a zeal to excel well in financial sector. His core area of expertise is insurance sector and I can bet that you will not find a better guy then Hitesh in this field. He goes level 2 in understanding product and coming out with the best suited solutions for his clients. Sky is the limit for guys like him. My good wishes for him to do well. Keep excelling buddy.

Patrick Kelahan

Building & Insurance Consultant

A successful mentoring relationship requires bilateral contribution and guidance for the mentor/mentee connection to thrive; Hitesh has fostered that relationship for The Bharat Claims. My experience with Hitesh and TCC's Leadership Team has succeeded in great part from Hitesh's vision in realizing a startup will have a greater chance to thrive through a diversity of informed input, and in the mentees not simply expecting a download from the mentor.

Reach me

Let's grab a coffee and jump on conversation chat with me.

Location:

Pratibha Tower, Plot No. 8, Ashoka Marg, 122001, Haryana

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